🔧 AutoZone Auto Parts

False 24-Hour Advertising — Wasted Time and Money August 3, 2025 Extremely disappointed with this location. I placed an online order and drove 1 hour and 40 minutes to pick it up because it’s advertised as 24 hours — only to arrive and find the doors locked at 11:30 PM. There were multiple customers waiting outside, and we could see people inside, but the security guard said the lady at the front desk told him to lock the doors and turn everyone away. This is unacceptable. I needed the part urgently to take my car to the shop on Sunday. Not only was my time wasted, but this also caused a delay that cost me money and disrupted my plans. If this location is no longer truly 24 hours, management needs to update the hours online and stop misleading people. I expect a response and review from district or store leadership. Customers should not be left out in the dark like this — literally.

I had an amazing experience at AutoZone thanks to Angelica! I came in needing a new battery, and she went above and beyond to make sure I got exactly what I needed. From the moment I walked in, she greeted me with a warm, professional attitude and immediately took the time to assess my situation. She not only helped me find the perfect replacement battery, but also explained the differences between the options in a way that was easy to understand. Her knowledge, patience, and genuine desire to help made the entire process smooth and stress-free. In a world where great customer service can be hard to come by, Angelica truly stood out. AutoZone is lucky to have her on their team. If you need help with anything car-related, I highly recommend asking for Angelica — she’s a true gem!

The line is actually insane past 9pm but waited patiently and got help by Luis Lopez and that poor man had to work double because he installed my "new battery" and when he finished the "new battery" was bad!!! So he had to take it off and re install a new one!!! God bless him and his hard work he does. Great customer service! Will definitely be back for any needs for auto.

Broke down on the way to DFW at 3:00AM. Lower front brake caliper bolt had worked its way out and locked up the wheel. I had the tools to fix it, but no bolt. Called 24 Hour Auto Zone. Spoke with Alexis and she had the bolt in stock. She was getting off work and offered to bring it to me on her way home. Alexis saved the day and I was able to make it to the airport. Lord bless her for her efforts.

Need to take down the 24 hour sign if your not open 24 hours anymore don't know when it started but they don't open up until 10am but still have a 24 hour sign up and on website drove all the way there just to find out i could of waited and went to the one by my house if I knew they opened up at the same time