🔧 Trowell & Turner Automotive

These guys have done a nice job for us. They are mechanics and not techs that just replace things until it is fixed or you are broke. They give good opinions on options, communicate clearly, and have done exactly what they said they would. Dallas needs more shops like this. I recommend them without reservation. Terry, Brandon, and the whole crew are good people.

Came in with a busted 20+ year old vehicle, and I left with a job (and my vehicle repaired for less than I expected). While I can't promise you a job—it was out of pure chance that Brian was friends with someone in my field—you can trust your vehicle here. Trowell & Turner is truly a Mom & Pop's shop that prides itself on great service and repeat customers.

Absolutely Outstanding Experience – Jaguar F-Type Owners, This Is the Place! I cannot say enough good things about Trowell & Turner Automotive. They were absolutely outstanding in every way. From the moment I walked in, I was greeted with kindness, honesty, and professionalism. I brought in my 2016 Jaguar F-Type for an oil change and not only did they do a phenomenal job, but they also treated me like family. Their team went above and beyond with customer service. The level of care, transparency, and integrity they bring to the table is something you rarely find in this industry. The pricing was incredibly fair—far better than what the dealership quoted me—and they never once tried to upsell or push anything unnecessary. If you have a Jaguar, this is where you need to take it. Seriously. Their knowledge, respect, and attention to detail are unmatched. I left with my car running like a dream and peace of mind knowing that I’ve found a shop I can trust. This is now the only place I will take my car. I wholeheartedly recommend Trowell & Turner to anyone who wants top-tier service, fair pricing, and a team that treats you like more than just a customer. They have my full trust, and I absolutely love this place.

Wow. I only wish there were a place like this near me—where do I even begin? My partner and I own a 2009 E-450 ski shuttle that was converted into a mild-weather RV. Before a planned trip to Texas, we spent a month trying to get the cab AC fixed in our hometown. But with limited availability and other hurdles, we eventually had to hit the road without it and figure things out along the way. When we arrived in Dallas, we made a few calls and were eventually recommended Trowell & Turner—and thank goodness we were. We were on a tight schedule, just passing through, and they still made room for us. They got us in the same day. Diagnosed the issue. Ordered the part. Picked it up. Offered us a place to park overnight. Offered to drive us anywhere we needed and pick us back up. And even insisted we take a floor AC unit to use with our generator overnight. And somehow, this still isn’t the best part of the experience. Where they truly shined was in their honesty, communication, and care. The mechanical explanations were clear and thorough. They laid out the pricing transparently—with actual numbers, not vague estimates—and everything was more than fair given the work and parts required. We felt completely informed and respected throughout the entire process. If you’re someone who doesn’t know a lot about vehicles or if you just need a place you can trust to get you back on the road, this is that place. I’ve never experienced such genuinely helpful, kind, and trustworthy service in any industry. I cannot believe the luck I had to find these amazing folks. Hats off to every single person at Trowell & Turner. If I’m ever within five hours of them and need anything for a vehicle, I’ll make the trip without hesitation. I've already called everyone I know in the area to tell them about this place and this is the first Google review i've left for a company without being prompted to. They’ve earned a deep level of trust that’s nearly impossible to find.

Terry and Brian are very honest and do phenomenal work over at this shop. I got recommended to them by a friend and I could tell in the first 10 minutes of talking to them about my car that they are good shop, doing honest and clean work. They don’t cut corners and keep it very real with you when it comes to costs and how long something will take to fix, and they even offered to give me a ride back home after dropping off my car. I’ll be coming here for any future car work.