🔧 Hance's European

⭐️⭐️⭐️⭐️⭐️ We had a fantastic experience at Hance's European in Dallas! Jim and the team provided honest, top-tier service from start to finish. We brought in our daughter's car due to a couple of concerning noises. The first—a whistle during acceleration—was originally thought to be a fuel pump issue but turned out to be a simple hose replacement. We appreciated the honest feedback and quick fix rather than unnecessary upselling. The second, a loud noise from the rear, was diagnosed as a broken bracket on the exhaust system. Again, the service was prompt, professional, and the courtesy far exceeded our expectations. Highly recommend Hance's European if you're looking for integrity, efficiency, and people who genuinely care about your car and your experience! They also handle routine maintenance with the same level of care—oil changes, filters, fluids, you name it. Whether it’s a major repair or a regular check-up, Hance’s European delivers with integrity and precision. Thanks again to Jim and the team—we’ll definitely be back!

Had around 16k worth of work done on my car and love it Jim was great at keeping me informed haven't had an issue since it's been o er a year now

I stopped by Hance’s European Auto to get my car checked for a battery reprogram, and I couldn’t be more impressed. Jim took great care of me, had me in and out in less than 5 minutes. The service was quick, professional, and hassle-free. It’s rare to find a shop that values your time and delivers top-notch service this efficiently. Highly recommend Hance’s to anyone needing reliable and honest auto care!

Brought my car in last week due to a no crank no start situation on my vehicle, had the vehicle towed in to their place and had it looked at. After doing the inspection of the vehicle they reassured me that the issue was not the starter and just the battery, of which I appreciated their honesty. I opted to do the battery myself and ended up just paying them for 1 hour of diagnosis. When I go to pick the vehicle up it starts right up (nice!!!) but as I begin to drive off there is a hard clunk coming from the vehicle that is constantly felt. I go back in to show the front deskman and explain to him how it was not doing this before it was brought in. He test drives vehicle and confirms vehicle is not operating as designed, but when they had the vehicle lifted in the air previously to inspect it he claims that no issues were noted. Customer notes were not added so I am unable to see technicians notes on his findings when the vehicle is lifted. He offers to take a look at it but does not take responsibility for the issue, there is proof however that this condition did not exist before. I am an auto tech myself and have been for the past 7 years but have gotten to the point where I don't have the time to fix my own vehicle myself but I have the means to take care of it (for context). I place the vehicle on the lift where I work and notice the dog bone mount that braces the engine to be completely destroyed at the metal (not the rubber) and also observed other obvious signs that the vehicle has bottomed out or hit something. If the vehicle was truly lifted in the air an inspected "as stated" then this broken mount would have been noticed immediately it is a vital part of the chassis and operation and is around the area of the starter which they claimed to have checked. This mount being broken caused engine movement that resulted in the power steering pressure line to be punctured (by the engine) and is resulting in a $2500 repair of the power steering line and pump. This was a completely avoidable scenario but now I am 3k deep in a repair that was originally quoted for just a battery. I will not be returning here, and if you have a vintage German vehicle you hold dear to your heart and treat well, I cannot say i recommend you come to this place either. Cheers.

My girlfriend suggested Hance's European for my BMW. I brought it in for a check engine light. They told me the problem was a vacuum leak. Repair was done quickly. Excellent service. They have a customer for life. Would recommend to anyone who wants good honest work.