🔧 Bill's Auto Repair

This business is honest, fair priced, and they treat people how they should be treated. Some of the reviews on here are ridiculous and not the people that I know. They find a good business and try to run it down. This business has been amazing for 20+ years and still continues to be. Thank you

[Edit to respond to owner's reply] It was you who was super unprofessional and rude to my friend. It was my car that got hit and he was so very nice to call around asking for repair while I was still in shock. He did you on speaker and we all listened to the conversation. IT WAS YOU who laughed at his question for asking if you could help us with the mirror replacement. You are such a cruel person. Now you are lying that your business is not open on Sunday? Oh we got receipt!! [Original Review] I tried calling this place up to see if it's true the own will treat you with no respect whatsoever, and it exceeded my expectations. Bill and whoever answered the phone should not be handling phone calls.

[Edit to reply to the owner] We did call YOUR BUSINESS YESTERDAY. It was you who answered the phone and belittled my friend for giving you business. Picture attached. Do not lie💕 [Original Review] If you want to be belittled on the phone when you call a business, definitely hit this place up. You won't be disappointed for getting the weirdest business practice.

What do you do when you call a mechanic up and he says “ I can fix it up for you and it will get you back to Arkansas” ? My wife and I were visiting my daughter and grandkids in Ft Worth this past weekend. We drive a 2013 Tahoe and during the trip the transmission was going out. It left me stranded at a hospital parking lot. I called for an AAA wrecker to come and pick it up. He asked where he should take it and after looking at who does work on Sunday, I found Bill’s Auto Repair Service. After discussion with him on the phone about the transmission he said to drop it and would look at it. It told him I appreciated that very much because my wife and I needed to leave on Sunday (because she teaches summer school on Monday). He also said in the phone he would get me going again and promised me it would make it back to Arkansas where I lived. From there I could take it to my dealer and get it examined more. Getting to the point , when I left his shop he told me to pain the towing button and it would feel like I was towing a trailer back to Arkansas but it would make it. Needless to say it only made 12 mile before konking out a a major highway again. Once again, I had to call another wrecker service to tow the Tahoe to another place in Ft Worth. We got back to Arkansas at 10 pm after my brother in law drove from Melissa Texas to let me borrow his truck. Bill charged me $400 for a repair he said would get me back. Whatever he did to the Tahoe wasn’t enough and it ended up doing the same thing before I took it to Bill. I called him and told him the issue. I asked him for my $400 back and he said he didn’t so that. He needed to see my Tahoe again. I said nope. So the question is, “ Would a parent send their child back to a bad school of the child was bullied or harassed the first time?” To me this is the same equivalent of the service I got at Bill’s Repair Shop. If he couldn’t work on it properly he should have told me so. He got irate over the phone once I told him I needed to get my money back. I’m out wrecker service costs. I’m would advise anyone if they are taking there vehicle to Bill’s Repair Shop is n Ft Worth Texas. Don’t be fooled like I was by empty promises. How was I supposed to get the Tahoe back to you if it was dead and wouldn’t run. I was stranded. You’re the classic scam artist. If you had driven it around it would have gone dead on you also. But you didn’t take the time to do that and I doubt you put transmission fluid in it because the next shop I took it to said the transmission fluid was old and looked burnt. A good man or dealer would give the money back. Out of state folks beware!

I broke down in Ft Worth and didn't know what to do. It was on Sunday and I didn't think there would be anything open. But there was and they were wonderful. Bill and his wife helped me our tremendously. They are the best people you could ever meet. I was so blessed that day to have found them. There can't be a better place to take you vehicles to get them fixed. Thank you so much for your generosity. I couldn't have made it back home without you. You are awesome people and I'm very thankful that there are still good people in this world. Thanks again. Mickey Hedges