Air Heat North Texas

Hands down the best customer service that I have received for repair/mechanical work. This team has bent over backwards for me as my storefront dealt with urgent cooling issues at the peak of Texas summer. They are very communicative, patient, and truly go the extra mile. They possess a supreme understanding of HVACs, and within the context of restaurant operations. It is beyond clear that custome…

Last year in the middle of the pandemic our AC went out in the middle of the summer. It's Texas, right!? The staff was great at helping me come up with an affordable solution and plan. While we worked through that, they came out and installed some window units to help cool enough rooms down that we would be comfortable to stay in the house. Fast forward one-year. Sometimes things break. A ca…

It was peak summer in TX (in July 2018) when my tenants called me to say that 1 of the 2 A/C units in my town home 'froze' and wouldn't blow cold air. I was out of town so I authorized my tenants to contact any A/C repair company. They contacted Air Heat North TX and told me that they had a technician who was available immediately. Little did I know that the repair guy they sent was…

Amazing company!! Dean and his team are trying to change this industry in a positive way. We had no luck having a company drive to our home on a Saturday to give us an estimate and diagnose what was wrong with our heat till we found Air Heat North Texas. We decided to have our entire outdoor unit replaced with them. They were straight forward, kept us in the loop with what was going on and did not…

Where to start? I have a hectic schedule with my job and submitted a AC Repair message at 6 AM through Air Heat's website because I had to get ahold of someone. I explained all about what happened the past week with my AC unit. I was messaged very shortly afterwards by Dean. Dean's understanding of customer service and leadership of his company is second to none. Dean or his other e…