🔧 AC WIZARD

They came by to do some repair through our home warranty service. We got a quote for additional service (clean out the blower). They gave us a reasonable price (we had shopped around before) so we hired them to do that as well. They rescheduled an appointment for that work and came back a few days later to complete it. The tech we had was awesome and the blowers were sparkling clean. We were very satisfied with the work and level of service.

Worse service ever and they were not interested at all in trying yo make this matter right!! I only used them because it’s who my home warranty sent me to I’d rather had used the bigger more experienced companies but you live & learn! Long story short they sent someone out after a couple days of having to order part he came back replaced part and then a couple weeks later ac start doing same thing but worse this time we had to call out fire department & medics cause we thought it caused a gas leak! So I didn’t have days to wait on getting them back out here so I went with my first mind this time and called one of the bigger highly rated companies they came out same day! And before removing anything called my husband & I up to show us the problem the piece just replaced by AC “non-wizards”was completely installed wrong!!! They didn’t even used correct screws & one part they didn't even bother to place a screw in! So that piece fell started rubbing against another piece & started to burn I can only imagine what would’ve happened if we hadn’t been home when it happened to immediately shut off system!! So now we had to pay an additional $620 to the new company for a new piece & to reinstall!! Who has money to waste in these hard economic times! So if you don’t want to waste your money don’t use this company! I have pics, video & written documentation!! And this new better experienced company wouldn’t touch a thing until they showed & proved all this to us because they knew we had just had AC wizzards out to replace the exact piece!! Texas is too hot & times are too hard to deal with ac companies trying to get over!!! Highly Do Not Recommend!!! I’ve also filed complaint with BBB

Submitted a request via America Home Shield on a Friday, and they called me same-day to set up a meeting the following day. During the technician visit, they quickly diagnosed the issue and resolved it. He explained everything in detail and made sure everything was working after the fix. I'd replaced the capacitor previously, but turns out I needed to additionally hit a reset button on the compressor! Very likely would reach out to AC Wizard for their magical service.

Jonathan is sooo amazingly awesome! He is respectful of clients' property. He's very polite and professional and EXTREMELY knowledgeable regarding HVAC systems. I learned a lot from Jonathan today. He took excellent care of us. Also, Valerie, the scheduler who scheduled our service in a very expedited manner, was very polite, very professional, and very accommodating. She sent Jonathan out less than 24 hours after I scheduled the call! I've dealt with 3 HVAC tech companies in the past year, but AC Wizard is my new go-to! I'm so blessed to have found them! If you want professionalism, cleanliness, respect for you and your home, and great education on your HVAC system, let AC Wizard service your home. Thank GOD for this company. They come highly recommended!!!!

As a former Pentagon Appointed Official to American Embassies, Defense Attache - my standards are very high. Today, AC Wizard sent Jonathan to assess our unit. I was deeply impressed with Jonathan's integrity and dignity! Without reservation, I commend Jonathan for carrying the highest degree of professionalism. We are so grateful. Due to the downpour of enormous rain he will reschedule to replace fan motor in dry weather! I stake my own reputation in endorsing both Jonathon and AC Wizard. Absolutely impeccable! Very Respectfully , Dr. Kim Hobson, Psy, USN, Pentagon, American Embassies, Defense Attache