Just Brakes - Corporate

So I work on cars me and my girlfriend we're driving tried to avoid an accident so we swerved and ended up obviously going over the curb and I explained to your guys? That I am a corporation we had a little mishap and obviously because all we do is work on cars that my personal 2013 Volkswagen Passat steering sensor was off meaning the toe was off I just needed them to set IT the guy who seemed like he was the manager LOL

I was a customer at the Just Brakes in Lafayette, CO for a rear brake job in June of this year. The guy at the counter was rude and told us the job would be done in around an hour and half. There was only one other person in front of us. The job took closer to 3 hours and we were told the brake lines were leaking fluid, but that the rotors were ok. Now, 5 months later, after paying at least $300 dollars for those "repairs" at Just Brakes in June, when I needed my front brakes done, I trusted my instincts and went instead to Christian Brothers Automotive last week in Lafayette, CO. They let me know that not only are my rear brakes in need of replacement (again?!), but the rotors …

I took my Masada to Just brakes because I got the best quote for the ABS module. Since I also needed my 120,000 mile service I asked for that as well and an oil change that included free tire rotation. Since they were already taking the tires off, I asked to have them balanced was quoted $760 to have my ABS module replaced and told I would need to pay for parts up front. I was told my parts were 1700+, I paid like a fool. I was never ever called except when it came to telling me I needed to pay up front and that the ABSENCE would be next day delivery. A week later and now a rental car and 2900+ in repairs. My car did not even sound right and the brakes were not touched. When I complained I w…

TL;DR Never again. They quoted me for an expensive problem that wasn't there and then overcharged me for parts. I had my car checked out at Firestone last week and they said it needed front brakes. I wanted to use the coupon that Just Brakes had so I made an appointment a couple days out. I had to be at work, so my boyfriend took it in for me. When he got there, they had no paperwork at all for it and when they finally looked at the car they said the back brakes were leaking. They said it was a safety hazard and according to their quote that would cost over $400 to fix. The guy at Firestone had said the back brakes were fine. I sent pictures to my dad, since he's worked in the ind…

I am writing to inform you of not only a horrible customer service experience, but also a serious liability issue. I took my car into your location at 4737 E Union Hills Dr, Phoenix, AZ 85050-3362, United States on September 29, 2015 at approximately 12:15pm. I asked Glen to have new brake pads placed on my vehicle. My car was taken to the service area and assessed. I was told that I needed new brake hardware as well. I paid a total of $179.99 to have new brake pads and new brake hardware placed on my car. For 5 days after September 29, I endured squeaking, grinding, and a burning smell. I contacted the office on 4737 E Union Hills Dr, Phoenix, AZ 85050-3362 and spoke with Glen who told me…