Just Brakes - Corporate

So I work on cars me and my girlfriend we're driving tried to avoid an accident so we swerved and ended up obviously going over the curb and I explained to your guys? That I am a corporation we had a little mishap and obviously because all we do is work on cars that my personal 2013 Volkswagen Passat steering sensor was off meaning the toe was off I just needed them to set IT the guy who seem…

I was a customer at the Just Brakes in Lafayette, CO for a rear brake job in June of this year. The guy at the counter was rude and told us the job would be done in around an hour and half. There was only one other person in front of us. The job took closer to 3 hours and we were told the brake lines were leaking fluid, but that the rotors were ok. Now, 5 months later, after paying at least $30…

I took my Masada to Just brakes because I got the best quote for the ABS module. Since I also needed my 120,000 mile service I asked for that as well and an oil change that included free tire rotation. Since they were already taking the tires off, I asked to have them balanced was quoted $760 to have my ABS module replaced and told I would need to pay for parts up front. I was told my parts were 1…

TL;DR Never again. They quoted me for an expensive problem that wasn't there and then overcharged me for parts. I had my car checked out at Firestone last week and they said it needed front brakes. I wanted to use the coupon that Just Brakes had so I made an appointment a couple days out. I had to be at work, so my boyfriend took it in for me. When he got there, they had no paperwork at all …

I am writing to inform you of not only a horrible customer service experience, but also a serious liability issue. I took my car into your location at 4737 E Union Hills Dr, Phoenix, AZ 85050-3362, United States on September 29, 2015 at approximately 12:15pm. I asked Glen to have new brake pads placed on my vehicle. My car was taken to the service area and assessed. I was told that I needed new b…